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Bug Report Template

Admin| Admin 12/1/2016 04:22:31
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【Open ID】eg.67539703565911
【Country】eg.Romania
【Mobile Device】eg. Samsung S6 Edge
【Mobile System】eg. Android 6.0.1
【Title】eg. Can not login the game
【Details】eg. Can not login to the game on WiFi
【Screenshots】
Show a screenshot detailing your problem!
【Facebook Account】XXX
【Email】xxxx@gmail.com


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Xin_Luo| Xin_Luo 8/23/2017 09:22:31 From the mobile phone
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Admin replied at 12/1/2016 12:22
【Open ID】eg.67539703565911
【Country】eg.Romania
【Mobile Device】eg. Samsung S6 Edge

i can't collect valor badge!    it's always 0 badge by my account,but i have finished some mission. id326798894892143 email,luo_xin_b@hotmail.com
Screenshot_2017-08-23-19-16-05-742_com.ngame.allstar.eu.png
Screenshot_2017-08-23-19-16-10-923_com.ngame.allstar.eu.png
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Padie112| Padie112 8/29/2017 08:12:00 From the mobile phone
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German Server. Also Europe. I have a problem with Away of glory i became the champs Yorn mina and omarr but i cant play there. Only the message in grey. Pls fix it my name is Hayivann in game

Screenshot:
Screenshot_20170829-180333.png
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Padie112| Padie112 8/29/2017 08:17:38 From the mobile phone
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Padie112 replied at 8/29/2017 16:12
German Server. Also Europe. I have a problem with Away of glory i became the champs Yorn mina and om ...

Device: S7
Version: 7.0.1


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God_of_Light| God_of_Light 9/18/2017 07:28:46 From the mobile phone
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Illumia is buggy. If u use her first Ability twice, to activate and shot ur passivn the passiv Shot flys in a different direction as it should. Mostly behind me. That killed me a few times. Pls fix it

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Wu_WenBin| Wu_WenBin 3/12/2018 01:25:41 From the mobile phone
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ID: [wu_wenbin]
Country: [singapore]
mobile:[iphoneX]
Os platform:[ios11]
Title:[Maloch is not available as owned hero]
Content: [after playing three games,Maloch is not available at all. It’s shown with a green tick at the battle rewards.]
Facebook: [Lzboon@gmail.com]
email: [LZBOON@gmail.com]
4B11DC82-458E-4C16-868E-52DF7F91CBD9.png
D0785F7C-42E0-4826-9453-F5CB4D16E436.png
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Darryl_Tan| Darryl_Tan 3/12/2018 20:18:42 From the mobile phone
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ID: 2fa409a400c47c3669518ca99dc40e0a
Country: Malaysia
Mobile Device: Xiaomi Redmi Note4
Mobile System: Android 7.0
Title: Malaoch and Ilumia not found after claimed from Road To Glory
Details: After claiming Maloch from Road to Glory, the hero was not acquired. 3 games later, the same thing happened when I was claiming Ilumi.
Facebook Account: Darryl Tan
Email: dtzl.added@gmail.com

Screenshot_2018-03-13-11-55-11-000_com.garena.game.kgsam.png
Screenshot_2018-03-13-11-55-47-847_com.garena.game.kgsam.png
Screenshot_2018-03-13-11-55-57-231_com.garena.game.kgsam.png
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WoodenCrow| WoodenCrow 4/24/2018 05:52:45 From the mobile phone
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【Open ID】993507114fb608261dbaa8fceba25133
【Country】Malaysia
【Mobile Device】Xiaomi mi A1
【Mobile System Android 8.0.0
【Title】In ranked match, selected heroes didn't appear on screen
【Details】heroes selected by me and teammates appeared blank on the screen
【Screenshots】
Only able to ss the match for your reference
【Facebook Account】Sam
【Email】soniccentury85@gmail.com
Screenshot_20180424-215021.png
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